We support bill payments with any token on supported networks, such as Polygon, Ethereum or BNB Chain (previously Binance Smart Chain). You'll also need a little bit of MATIC, ETH, or BNB in your wallet to cover gas fees depending on which network you use. Make sure that you have funds in your wallet, as well as enough of that network's native token, and try making the payment again.
If you're still having issues, contact our support team through the in app chat widget.