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How to use the Spritz US On-Ramp

Instructions for using the Spritz On-Ramp and information about how it works.

Ley avatar
Written by Ley
Updated over 3 months ago

We're thrilled to bring you the Spritz On-ramp! This tool will let you initiate a bank transfer to purchase crypto from any bank account and have it sent to your preferred wallet. The Spritz On-ramp is your gateway to embracing DeFi like never before.

Looking for our Euro 🇪🇺 and GBP 🇬🇧 on-ramp? You'll find more information here!

How to use the Spritz On-ramp

Step 1: Go to "Buy Crypto"
In the app, select the “Buy Crypto” tab from the menu.

Step 2: Accept Terms of Service
Read and accept the Terms of Service to proceed.

Step 3: Complete KYC (Know Your Customer) prompts
You’ll need to provide your Social Security Number (SSN) and click “Confirm.” Your information is securely stored.

Step 4: Start a new crypto purchase
Enter the wallet address where you want to receive your crypto. Make sure the address matches the correct blockchain network.

Make sure the address you enter matches the correct network for the intended crypto asset. Errors here could lead to a loss of funds.

Step 5: Choose your payment method
Select between ACH (bank transfer) or Wire Transfer.

Step 6: Enter your purchase details
Specify the amount and select the asset (e.g., USDC or USDT) and the network (e.g., Solana or Ethereum). Double-check everything, especially your wallet address.

Step 7: Follow payment instructions

  • For Wire Transfers: Use the wire instructions provided and ensure you send the exact amount and include the correct memo to avoid delays.

Important: Be sure to...

  1. Send the exact amount listed at the top of the instructions.

  2. Include the memo marked by the❗️

Failure to include the exact amount or the memo will result in a delay and a possible return of your wire transfer.

  • For ACH Transfers: Use the provided Virtual Account as the external account in your bank's system to complete the transaction.

The generated address is permanent for the asset & blockchain associated with it. For example, if you send multiple transfers to the address generated for USDC on Solana. In that case, each transfer will result in a deposit of USDC in the Solana-compatible wallet you confirmed.

FAQs

Where is the Spritz On-ramp available?

The on-ramp is available in most US states

Please be aware that the Spritz On-ramp is currently not available in Florida, New York, Louisiana, and Alaska.

Which stablecoins can I buy?

Arbitrum USDC

Avalanche USDC

Ethereum USDC

Ethereum USDT

Optimism USDC

Polygon USDC

Solana USDC

Are there limits?

The Spritz US Onramp is unlimited!

I have a question about a payment. How can I contact support?

Reach out to Spritz at support@spritz.finance, or use our in-app chat.

👉 Please avoid contacting our banking partners directly, as they are not best suited to help you.

My funds are missing or have not landed in my account.

Contact Spritz at support@spritz.finance and we will investigate. If you have sent funds from your bank account, request a Trace ID for an ACH payment or an IMAD for a wire from your bank. Providing this information will help us track down the transaction faster.

When will the funds land in the account?

Next-day ACH transactions can take 1-3 days to arrive in your account. Same-day ACH transactions sent before 4 pm EST will arrive at their destination on the same day.

Wires can take a few hours to process, but they will be processed the same day as long as they are received before 5 p.m. EST.

What is the minimum amount that I can send or receive?

You can onramp as little as $1. (However, note that the minimum fee is $2.)

Where do I input the memo when making a payment?

Memos can be entered in the Memo or reference field when creating the ACH or Wire.

For JP Morgan Chase, the correct field is called “Message to Recipient.”

For Mercury, the correct field is called “Message to Recipient.”

We recommend reaching out to your bank if you are not sure where the memo should go

My bank doesn’t recognize the Routing Number for the payment. What should I do?

The correct routing numbers for Lead Bank are 101019644 for virtual accounts and 101206101 for most memo-based payments. Both can be found on FRB Services' website at frbservices.org. The American Bankers Association (ABA) also provides an online lookup tool for routing numbers, which can be accessed here.

If you encounter any errors, please contact your bank's support and inform them that these routing numbers are listed on the websites mentioned above and should be recognized to support wire and ACH payments.

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