All Collections
Troubleshooting
2-Factor Authentication
I got a new phone, how do I reset my OTP for 2-factor authentication?
I got a new phone, how do I reset my OTP for 2-factor authentication?
Spritz Support (Ley) avatar
Written by Spritz Support (Ley)
Updated over a week ago

Spritz uses the Google Authenticator to manage 2-factor authentication. Since this is a service through Google, we don't have a way to reset your OTP on our end. Here are instructions for how to reset your OTP or transfer your 2FA authentications to a new device: https://www.avast.com/c-lost-phone-google-authenticator

Did this answer your question?