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I’ve just created my SpritzCard, but I’m unable to add it to Apple Pay or Google Wallet. What’s going on?
I’ve just created my SpritzCard, but I’m unable to add it to Apple Pay or Google Wallet. What’s going on?

Resolutions for issues adding your SpritzCard to a mobile wallet.

Spritz Support (Ley) avatar
Written by Spritz Support (Ley)
Updated over a week ago

If you’ve recently created your SpritzCard, you may need to wait for a short period before it can be added to mobile wallet services like Apple Pay or Google Wallet.

  • Wait for 1-2 Hours: After creating your SpritzCard, our system takes some time to process and activate your card for use with mobile wallet services. This is usually completed within 1-2 hours.

  • Try adding your card again later. There may be an issue with the mobile wallet that will resolve on its own. If the problem persists, get in touch with our customer support!

Still Having Trouble? Contact Us:

  • Reach Out for Support: If your card is more than a few hours old and you cannot add it to Apple Pay or Google Wallet, there might be an issue that needs further investigation. Please contact our customer support for assistance. We’re here to help!

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