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How to properly upload your ID
How to properly upload your ID
Ley avatar
Written by Ley
Updated over 2 weeks ago

If you need to verify your account with your government-issued ID, follow these guidelines to ensure your document is accepted:

✅ Requirements for a Successful Upload

  • Your name and birthdate must exactly match your government-issued ID.

  • Only upload a valid, unexpired ID (passport, driver’s license, or national ID).

  • The entire ID must be clearly visible, no cropped edges or obstructions.

📸 Tips for a Clear Image

  • Use a clean camera lens and good lighting, avoid glare or shadows.

  • Place the ID on a flat surface and hold your camera steady.

  • Ensure all text and details are sharp and readable before uploading.

  • Do not upload blurry, dark, or low-resolution images.

  • Uploading a clear and valid ID will help speed up your verification. If your document is rejected, double-check the image quality and expiration date before trying again.

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