Troubleshooting
How to solve common errors when using Spritz for the first time, including account set-up and paying bills from your wallet.
13 articles
Written by Julia Buchwald and David Gardner
I did not receive my referral reward after a friend used my code to sign up for Spritz.
Written by Julia Buchwald. Updated over a week ago
I'm having issues switching blockchain networks in order to pay a bill.
Written by David Gardner. Updated over a week ago
Spritz completed my payment, but it isn't showing up in my account.
Written by Julia Buchwald. Updated over a week ago
My payment was not received by my bill-provider by the due date.
Written by Julia Buchwald. Updated over a week ago
I signed a wallet transaction but the bill payment was not completed.
Written by Julia Buchwald. Updated over a week ago
I've connected my bills and wallet but can't make a payment.
Written by Julia Buchwald. Updated over a week ago
How do I know which network my wallet is connected to?
Written by Julia Buchwald. Updated over a week ago
I don't see the option to connect my MetaMask wallet.
Written by Julia Buchwald. Updated over a week ago
I can't connect my crypto wallet.
Written by Julia Buchwald. Updated over a week ago
I can't find or add my current bill-pay accounts.
Written by Julia Buchwald. Updated over a week ago
My connected bill information is incorrect.
Written by Julia Buchwald. Updated over a week ago
I didn't receive my email code to confirm my account?
Written by Julia Buchwald. Updated over a week ago
What do I do if I have trouble with the phone verification?
Written by Julia Buchwald. Updated over a week ago